Remember the brouhaha with my mortgage company being slimy thieves? Well get a load of this little gem.
We’ve been working with quite possibly the only sane person at CitiGroup: Ellen. She has been our port in the storm; our life preserver in an ocean of The Right Hand Hasn’t a Clue What the Left Hand is Doing. One enormous corporate monster with one employee capable of cogent thought. PTL. She put everything in motion to solve the idiotic mess her company created for us. She told me (after talking me down from the ledge last week) to call yesterday and make sure everything was put in place, and that she was so sorry that we’d been dragged through the mud like this. I texted the Thriller and said, “I think we’re finally out of the woods.”
After my last class left yesterday (and after a pretty good day of rehearsals), I called her. The customer service robot answered and I said, “Hello, may I speak with Ellen in the escrow office please?” Her response:
“Oh, yes. Well, Ellen took a position with another company.”
[This space intentionally left blank.]
Back to the drawing board — or to the Funny Farm, where life is beautiful all the time.